Warranty Information

Aquios® Salt-free Water Softener and Filtration systems are guaranteed to the original owner by the manufacturer:

For a period of ten (10) years with proof of purchase, the system housing, which includes the sump, collar, head and internal valve, will not corrode, leak, burst, or in any other manner, fail to perform their proper functions. The system housing will be free of defects in material and workmanship and will perform their normal functions. Other systems that are not salt-free have a one (1) year warranty. Without proof of purchase, this warranty is for 1 year from date of manufacture. Customer is responsible for shipping charges on all warranty replacements.

Commercial products, Reverse Osmosis systems and regular filtration systems do not qualify for the 10 year warranty.  Commercial RO systems have a 2 year warranty on system components (not including consumables) and a 10 year warranty on atmospheric tanks.  Standard RO systems have a 1 year warranty. Please see individual product details for more detailed warranty information. 

CLICK HERE to view our warranty information for salt-free water systems. (not including consumables)

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